Privacy Policy

1. Introduction

This Privacy Policy explains how Farrell Electric, Inc. ("we," "us," or "our") collects, uses, and shares information when you use farrellelectric.com (the "Site") or communicate with us. Farrell Electric is a Florida profit corporation located at 3818 NW 49th St, Tamarac, FL 33309.

2. Information We Collect

Information you provide. When you submit a contact, estimate, or service request, we collect the information you give us — typically your name, phone number, email address, property address, and details about your project or electrical/lighting needs.

Information collected automatically. When you visit the Site, we may automatically collect standard technical data (such as IP address, browser type, pages viewed, and referring pages) through cookies and analytics tools to understand and improve Site performance.

We do not knowingly collect payment card numbers, Social Security numbers, or other sensitive identifiers through the Site.

3. How We Use Information

We use the information we collect to: respond to your inquiries and provide estimates and quotes; schedule, perform, and follow up on services you request; communicate with you by phone, email, and text message about your inquiry, appointments, and services; operate, maintain, and improve the Site; and comply with legal obligations and enforce our Terms.

4. Text Messaging (SMS) and Mobile Information

If you opt in to receive text messages, we use your mobile number to send messages related to your inquiry, estimates, appointments, and service updates. Message frequency varies. Message and data rates may apply. You can opt out any time by replying STOP, or get help by replying HELP. Opting out of SMS does not affect other communications.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties. We share mobile information only with service providers that help us operate our messaging program (for example, our messaging/CRM platform provider) and only to the extent necessary to deliver the messages you have consented to receive; those providers are contractually restricted from using it for their own purposes.

5. How We Share Information

We do not sell your personal information. We may share it with: Service providers/processors that operate on our behalf — for example, website hosting, analytics, and our customer-relationship/communications platform — under agreements that restrict their use of the information to providing services to us; Subcontractors solely as needed to perform the services you request; Legal and safety recipients when required by law, to enforce our Terms, or to protect our rights, property, or safety.

The SMS/mobile-information restriction in Section 4 applies regardless of the above.

6. Cookies and Analytics

We use cookies and similar technologies, and may use analytics services (such as Google Analytics), to understand Site usage and improve our services. You can control cookies through your browser settings; disabling them may affect Site functionality.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described here, to maintain business records, and to comply with legal obligations, after which we delete or de-identify it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications, by contacting us at the details in Section 12. We will respond as required by applicable law.

10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information, contact us and we will delete it.

11. Changes to This Policy

We may update this Policy from time to time. The "Effective Date" reflects the latest version. Material changes will be posted on this page.

12. Contact Us

Farrell Electric, Inc.

3818 NW 49th St, Tamarac, FL 33309

Phone: 954-484-1400

Email: sales@farrellelectric.com